Orders & Shipping

You can definitely place an order with us. We will process your order as quickly as possible, and our team is dedicated to ensuring timely dispatch of all orders.

Thank you for choosing to shop with us.

Yes, we offer international shipping to countries around the world. The cost of shipping will be calculated and added to your order total at checkout. Keep an eye on our website and social media channels for regular discounts and promotions that may include discounted or free shipping options. Don't hesitate to contact us if you have any questions about shipping to your specific location.

Dispatching:

All orders are dispatched within 2-3 business days, unless otherwise noted (e.g. during special periods such as convention exclusive events).

Please note that dispatch times may vary due to factors such as order volume and product availability.

Standard Delivery:Ā 

Our standard delivery service is available to customers worldwide and typically takes 8-12 business days to arrive, with potential delays depending on the local carrier and destination.

Delivery times may vary based on the destination and any customs or other delays that may occur.

Express Delivery:

Our express delivery service is also available worldwide and typically takes 3-10 business days to arrive, with potential delays depending on the local carrier and destination.

Delivery times may vary based on the destination and any customs or other delays that may occur.

To help you stay informed about the status of your order, delivery details will be provided in your confirmation email.

Please note that The Amazing Collectables cannot be held responsible for any delays that may occur during the delivery process.

To ensure timely and reliable delivery of your order, we work with a variety of carriers and local courier partners. Your order will be handled by our international transporter and then forwarded to your national post company for final delivery.

We are proud to partner with major carriers and local courier partners to bring you the best possible service.

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Europe:

Belgium: BPost

France: La Poste, Chronopost

Germany: Deutsche Post

Italy: Post Italiane, LP Express

Netherlands: NL Post

Portugal: CTT Portugal

Spain: Correos

Switzerland: Swiss Post

United Kingdom: Royal Mail, Parcel Force

Ireland: An Post


America:

United States: USPS

Canada: Canada Post

Mexico: Correos De Mexico

Rest of the world:

Israel: Israel Post

Malaysia: POS Malaysia

Philippines: PHLPost

Thailand: Thailand Post

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Please note that this list is not exhaustive and includes the countries where we ship the most.

If you have any questions about shipping to a specific location, don't hesitate to contact us for more information.

Here's an overview of the steps involved in the order process:

1. Upon placing your order, you will receive a confirmation email from us.

2. Your order will be packed and dispatched as soon as we are able to manage, unless there are unusual circumstances

3. After your order has been dispatched, you will receive a tracking number via email, which you can use to follow the progress of your delivery. Please note that tracking updates may not be immediately available, but will be sent to you via automatic email as soon as they are.

Thank you for your patience while we work on processing and dispatching your order. We will do our best to dispatch your order as quickly as possible, in accordance with our terms and FAQ.

Please note that if your order includes any pre-order items, it may take longer to fulfill. You can check the status of your order by contacting us or by logging into your account on our website.

Thank you again for your business. We appreciate your support and look forward to delivering your order to you soon.

If you have received a tracking number for your order, it is currently in transit and will be delivered as soon as possible by your national post company. You can track the progress of your delivery using the tracking number provided to you.

If you have not received a tracking number, please don't worry. It may take some time for the tracking information to be updated and made available to you. Our team is working to ensure that you receive your tracking number as soon as possible. If you have any concerns about the status of your order, don't hesitate to contact us for more information.

If you have any questions about our business or the services we offer, we are always happy to help. Please don't hesitate to contact us at your convenience, and we will do our best to provide a prompt and helpful response.

Whether you have a question about placing an order, tracking the progress of your delivery, or anything else, we are here to assist you. Thank you for choosing to shop with us, and we look forward to hearing from you.

100% Mint Condition Guarantee

At our store, we understand the importance of receiving collectible products in mint condition. That's why we use a premium, secure shipping method to ensure the safety and preservation of your items.

When you place an order with us, you can have peace of mind knowing that you are covered by our 100% Mint Condition Guarantee. If you experience any issues with your products or their packaging, we will do our best to replace them at no additional cost to you.

As specialists in the collectibles industry, we are committed to providing the best possible service and ensuring that our customers are completely satisfied with their purchases. Thank you for choosing our store and we hope you have a great experience shopping with us.

International Delays

We expect delivery speeds of 4-6 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-10 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 14-20 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-10 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-10 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 6-10 business days for Express Services and 8-12 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-8 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-12 business days for Standard Services.

We expect delivery speeds of 4-8 business days for Express Services and 6-10 business days for Standard Services.

We expect delivery speeds of 8-12 business days for Express Services and 10-18 business days for Standard Services.

Products

Yes, all of the products we offer for sale are new and 100% authentic, complete with serial numbers. Our products come directly from the official manufacturer, so you can be confident in the quality and authenticity of everything we sell.

We take great care to ensure that our customers receive only the highest quality products, and we stand behind the authenticity of everything we sell.

At The Amazing Collectables, we are committed to providing our customers with the best possible shopping experience. Here are some of the qualities and advantages that set us apart:

Quality guarantee: If you encounter any problems with the packaging of your product, please don't hesitate to contact us. We will do our best to replace the packaging at no cost to you.

Safe shopping: We prioritize the safety and security of our customers' personal and financial information. You can shop with confidence knowing that your information is protected.

Customer service: Our customer service team is available 7 days a week to answer your questions and address any concerns you may have. We strive to provide a timely response to all inquiries.

We are always here to help and are committed to providing the best possible shopping experience for our customers.

At The Amazing Collectables, we are always happy to offer our customers the best possible prices on the products they love. If you are interested in purchasing multiple items or if you are a retailer, we may be able to offer you a discount on your order.

Please don't hesitate to contact us through our contact form or through our social media channels to see what we can do for you.

Ordering In-Stock Items with Pre-Order items

If you have placed an order that includes both in-stock and pre-order items, please be aware that when multiple pre-order items become available, we may choose to ship them together in the same package. We do this to minimize the number of shipments you receive and to ensure the safety and efficiency of the delivery process.

We will make every effort to ensure that the total of your original orders is not exceeded, but please note that your postage cost is primarily associated with the first shipment from each order.

Shipments Containing Pre-Order Items

If you have placed an order on our website for in stock and pre order items, please be aware that if multiple pre-order items arrive at the same time, we reserve the right to ship the newly arrived pre orders in the same parcel. We endeavour not to exceed the total of any of your original orders in doing this, but as your postage cost is spent primarily on your first shipment from each order, the shipping of secondary and tertiary parcels containing pre ordered items may be combine across other orders you have placed in order to keep your items together for safety and ease of delivery.

Processing Times

The processing time for pre-order items may vary based on how heavily they have been pre-sold. For example, an order with one pre-order item may be processed relatively quickly, while an order with 100-1000 pre-order items may take longer to process.

We always strive to process pre-order items as quickly as possible, but please be aware that there may be delays for heavily pre-sold items or if we receive a large number of pre-order items at the same time. We ask for your patience during this time, as we need to allocate resources to processing these orders. Please note that an increase in inquiries about shipping updates may slow down our process, as we need to redirect resources to answering these messages.

Processing pre-order items involves several steps, including invoicing, creating a shipping label, collecting the items, and packing the items for shipping. These tasks are handled by multiple staff members in multiple departments.

Please note that the estimated arrival date (ETA) for pre-order items is subject to change at the discretion of the manufacturer. By placing a pre-order, you agree to these terms as part of the contract.

During this period, orders are processed and dispatched as a priority and cannot be cancelled. However, you may decline the package upon delivery and return it for a refund of the item cost. Please note that The Amazing Collectables does not offer refunds for change of mind.

If you wish to return an item for another product or store credit, you are responsible for any shipping costs associated with the return. The item must be returned to us in the same condition in which it was received.

You must contact The Amazing Collectables within 14 days of receiving your item to discuss any exchange. The Amazing Collectables reserves the right to refuse any return of a product due to change of mind.

Refunds are generally processed within 10 business days. Please note that due to a high volume of orders, it may take some time to process your refund. We appreciate your patience and assure you that we will do our best to help as quickly as possible.

To expedite the process, please do not take any additional action as this may delay the refund. Thank you for your understanding.

International shipping

We strive to process all orders as quickly as possible

Contact us

If you have any questions or need assistance, our customer service team is here to help